AI for Healthcare, Built for Clinical Workflows
Iedeo builds production AI for hospitals, clinic chains, diagnostic labs, pharma and HealthTech firms — appointment voicebots, prescription OCR, radiology pre-screening, patient engagement. HIPAA-style architecture. India-data-residency.
Why healthcare AI projects stall
Clinical accuracy bar
Healthcare AI cannot be 90% accurate — it must be auditable, conservative, and clinician-supervised.
Front-desk overload
Appointment booking, prescription refills, lab-result queries flood clinic staff 12 hrs/day.
Document chaos
Prescriptions, lab reports, discharge summaries — every doc format different, every handwriting unique.
Multilingual patients
Hindi, Tamil, Telugu, Bengali — patients want service in their language, not English.
Data sensitivity
PHI handling needs DPDP, HIPAA-aware controls. Most off-the-shelf AI fails on day one.
Workflow fit
Doctors and clinicians push back if AI adds friction. UX must be invisible.
What Iedeo delivers for healthcare
Patient voicebots
Appointment booking, prescription refills, post-discharge follow-up, lab-result delivery.
- 12 Indian languages
- Doctor-on-call routing
- CRM/HMS integration
Prescription OCR
Extract drugs, dose, frequency, duration from handwritten and printed scripts.
- Handwriting tuned
- Drug-name matching
- Drug-interaction flag
Radiology AI
Pre-screening models for X-ray, CT and MRI — decision support, not diagnosis replacement.
- DICOM-aware
- Clinician-supervised
- Audit-trail ready
Symptom triage chatbots
WhatsApp/web symptom checker that routes patients to right service, with safety guardrails.
- Conservative escalation
- No diagnosis claims
- Compliance reviewed
Operations AI
OPD scheduling optimisation, no-show prediction, theatre utilisation, bed forecasting.
- Hospital data integration
- Explainable forecasts
- Daily dashboards
Patient engagement
Multi-channel reminders, education content, satisfaction surveys, loyalty programmes.
- WhatsApp + SMS + voice
- Personalised by condition
- PHI-safe templating
Our Delivery Process
Clinical workflow audit
Shadow clinicians and ops staff for 1-2 days. Map current pain points and identify the highest-impact AI use cases.
Compliance design
HIPAA-style and DPDP-aligned architecture — PHI minimisation, access controls, audit trails, encryption-at-rest.
POC with real data
Anonymised PHI sample for OCR / triage / voicebot pilot. Real accuracy numbers before full project.
Production integration
HMS / EMR integration (HL7 FHIR, REST APIs), clinician feedback loops, training.
Pilot + ongoing tuning
Phased pilot in 1-2 units, then full rollout. Quarterly accuracy reviews and retraining.
Industries We Serve
Hospital chains
OPD voicebots, patient engagement, radiology AI.
Clinic chains
Appointment, prescription, follow-up automation.
Diagnostic labs
Result delivery, doctor portal, OCR for prescriptions.
Pharma
Medical-rep AI, regulatory document AI, adverse-event capture.
HealthTech apps
In-app AI copilots, symptom checkers, medication reminders.
Health insurance
Claim intake voicebots, medical-bill OCR, fraud detection.
Dental & specialty
Appointment voicebots, treatment-plan explainers.
Wellness & telemedicine
WhatsApp triage, doctor-on-call routing, follow-up bots.
Why healthcare picks Iedeo
HIPAA-style architecture by default
PHI minimisation, encryption, audit logs, access controls baked into every healthcare deployment.
India-data-residency capable
For Indian hospitals and HealthTechs, fully on-prem or VPC-based deployment with self-hosted LLMs.
Conservative AI design
No diagnosis claims. Clinician-in-the-loop on every clinically-significant decision. Decision support, not replacement.
Multilingual production
Voicebots and chatbots in 12 Indian languages — production-grade, not Google-Translate fallback.
Real production track
AI deployed across multiple hospital and clinic networks. References under NDA.
Honest scope
If your data isn't ready for AI, we tell you upfront. We do not sell hype-driven projects in healthcare.
Frequently Asked Questions
Common questions about our services and technology.
Are your healthcare AI deployments HIPAA-compliant?
We design HIPAA-style architectures (PHI minimisation, encryption-at-rest, access controls, audit logs). For US healthcare clients, we deliver formal HIPAA assessment documentation. For Indian clients, equivalent DPDP-aligned controls apply.
Can your voicebot handle Indian patient populations?
Yes. 12 Indian languages including regional dialects. Tuned for elderly patient slower-paced speech and lower-bandwidth phone connections.
How accurate is your prescription OCR?
Typed prescriptions: 95-99%. Handwritten: 80-92% depending on doctor handwriting variance. We deliver field-level confidence scores and a human-review UI for low-confidence cases.
Can your AI replace radiologists?
No. Our radiology AI is decision-support — it pre-screens, prioritises worklist, and flags suspected anomalies. Final diagnosis is always by a licensed radiologist. We deliver auditable, conservative AI.
Do you integrate with HMS / EMR systems?
Yes. HL7 FHIR, REST APIs, custom integrations with major Indian HMS systems (eHospital, MedixCRM, Saviance, custom builds) and global EMR systems.
What is the typical cost for healthcare AI?
Patient voicebot: ₹10-30L. Prescription OCR pipeline: ₹15-40L. Radiology AI: ₹25-60L per modality. Ongoing retainer: ₹3-8L/month.
How long until production?
Voicebot: 8-12 weeks. Document AI: 12-16 weeks. Clinical AI (radiology, triage): 16-24 weeks due to validation requirements.
Production AI for Indian healthcare
Book a 30-minute strategy call. We will map your top 3 healthcare AI opportunities, share comparable hospital/clinic deployments, and quote a HIPAA-aware proposal.