Real Results, Real Clients

AI Projects That
Delivered Results

From Chennai enterprises to global clients — these are real outcomes from Iedeo's AI deployments. Numbers, timelines, and technology stacks included.

20+Projects Delivered
6 IndustriesServed
4–10 wksAvg. Delivery
India + GlobalClients
AI ChatbotE-Commerce & Retail
⏱ 6 weeks

AI Chatbot Reduces Support Tickets by 74% for a Chennai Retail Chain

74%Reduction in support tickets
< 2 minAverage response time
₹18L/yrOperational cost saving
4.7 / 5Customer satisfaction score

Challenge

A mid-size retail chain in Chennai was receiving 3,000+ monthly customer support tickets via WhatsApp, email and phone. Response time averaged 6 hours and required a 12-person support team.

Solution

Iedeo deployed a multilingual AI chatbot integrated with their order management system (OMS), WhatsApp Business API and website. The bot handled order tracking, returns, product FAQs and live agent handoff.

LLM Fine-tuningWhatsApp Business APIOMS IntegrationRAG
VoicebotHealthcare
⏱ 5 weeks

AI Voicebot Automates 80% of Appointment Calls for a Multi-Specialty Hospital

80%Calls handled by AI
0 missed callsAfter deployment
60%Reduction in staff call time
3 weeksDeployment time

Challenge

A multi-specialty hospital network was spending 4+ hours daily on inbound appointment booking calls. Staff were overwhelmed during peak hours, leading to missed calls and poor patient experience.

Solution

Iedeo built a voice AI agent integrated with the hospital's HIS (Hospital Information System). The voicebot handles inbound calls, books / reschedules appointments, sends confirmation SMS and escalates to human staff for complex queries.

Voice AINLPHIS IntegrationTwilioSMS Gateway
AI Document ProcessingLogistics & Supply Chain
⏱ 7 weeks

AI Document OCR Eliminates Manual Data Entry for a Chennai Logistics Firm

95%Reduction in manual entry
0.3%Error rate (down from 3.8%)
8 hrs/dayStaff time saved
4 monthsROI achieved

Challenge

A logistics company processing 500+ delivery challans, invoices and freight documents daily was spending 8+ hours on manual data entry, with a 3–4% error rate causing billing disputes.

Solution

Iedeo deployed an AI-powered document processing pipeline using computer vision + OCR to extract structured data from scanned documents, validate it against business rules and push it directly into their ERP.

Computer VisionOCRERP IntegrationPythonAWS
Autonomous AI AgentReal Estate
⏱ 8 weeks

AI Lead Qualification Agent Increases Qualified Leads by 3x for a Bangalore Developer

3xQualified leads per month
< 30 secLead response time
12%Conversion rate (up from 4%)
65%Reduction in sales effort on unqualified leads

Challenge

A residential property developer was generating 2,000+ online leads monthly but converting only 4% due to slow follow-up and poor qualification. Sales team was spending 70% of time on unqualified leads.

Solution

Iedeo built an autonomous AI agent that instantly responds to web enquiries via WhatsApp & email, asks qualification questions, scores leads, schedules site visits and pushes qualified leads to the CRM — all without human intervention.

Autonomous AI AgentWhatsApp APICRM IntegrationLangChain
Computer VisionManufacturing
⏱ 9 weeks

AI Vision System Detects Defects in Real-Time, Reducing Rejection Rate by 68%

68%Reduction in rejection rate
99.1%Defect detection accuracy
4 FTEsQC staff redeployed
6 weeksDeployment time

Challenge

A components manufacturer was experiencing a 6.2% product rejection rate due to surface defects missed during manual quality inspection. Each shift required 4 dedicated QC inspectors.

Solution

Iedeo deployed a computer vision system with industrial cameras on the production line. The AI model detects surface defects, dimensional deviations and assembly errors in real-time, automatically flagging defective units and logging data.

Computer VisionYOLOEdge AIIndustrial CamerasPython
Custom AIFinance & Fintech
⏱ 10 weeks

AI-Powered Risk Scoring System Cuts Loan Processing Time from 5 Days to 4 Hours

95%Reduction in processing time
4 hoursEnd-to-end processing (down from 5 days)
40%Improvement in approval accuracy
30%Increase in loan disbursements

Challenge

A Chennai-based NBFC was taking 3–5 business days to process loan applications due to manual credit assessment, document verification and risk scoring — causing high customer drop-off rates.

Solution

Iedeo built a custom AI risk scoring engine that ingests bank statements, ITR documents and bureau data, runs automated credit analysis using fine-tuned models, and generates a risk score + recommendation within minutes.

Custom ML ModelsDocument AIBureau APIPythonFastAPI

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